:root{--admin-primary: #123560;--admin-primary-light: #27528e;--admin-accent: #f2b900;--admin-bg: #f5f8fc;--admin-surface: #ffffff;--admin-border: #dbe4f0;--admin-text: #0f172a;--admin-subtext: #475569}*{box-sizing:border-box}body{margin:0;font-family:Avenir Next,Segoe UI,sans-serif;background:linear-gradient(180deg,#edf4ff,#f7faff 28%,#f5f8fc);color:var(--admin-text)}button,input{font:inherit}.admin-login-page{min-height:100vh;display:grid;place-items:center;padding:20px}.admin-login-card{width:min(460px,100%);background:var(--admin-surface);border:1px solid var(--admin-border);border-radius:16px;padding:24px;box-shadow:0 22px 48px #1235601f}.admin-login-card h1{margin:0}.admin-login-subtitle{color:var(--admin-subtext);margin:8px 0 16px}.admin-error{border:1px solid #fecaca;background:#fee2e2;color:#991b1b;border-radius:10px;padding:10px 12px;margin-bottom:12px}.admin-form{display:grid;gap:12px}.admin-form label{display:grid;gap:6px}.admin-form input{min-height:44px;border:1px solid var(--admin-border);border-radius:10px;padding:10px 12px}.admin-form button{min-height:46px;border:none;border-radius:12px;background:var(--admin-primary);color:#fff;font-weight:700}.admin-shell{min-height:100vh;display:grid;grid-template-columns:260px 1fr}.admin-sidebar{background:linear-gradient(165deg,#123560,#173f71);color:#f8fafc;padding:24px 18px;display:grid;align-content:space-between}.admin-sidebar h2{margin:0}.admin-sidebar p{margin:6px 0 0;color:#cbd5e1}.admin-sidebar nav{margin-top:24px;display:grid;gap:8px}.admin-sidebar nav button,.admin-sidebar nav a{text-align:left;min-height:42px;border-radius:10px;border:1px solid rgba(203,213,225,.35);background:transparent;color:#f8fafc;padding:0 12px;display:flex;align-items:center;text-decoration:none}.admin-sidebar nav button.active,.admin-sidebar nav a.active{background:#f2b9002e;border-color:#f2b900bf}.admin-main{display:grid;grid-template-rows:auto 1fr}.admin-topbar{background:var(--admin-surface);border-bottom:1px solid var(--admin-border);padding:12px 18px;display:flex;justify-content:space-between;align-items:center}.admin-topbar div{display:grid}.admin-topbar span{color:var(--admin-subtext);font-size:.9rem}.admin-topbar button{min-height:38px;border-radius:9px;border:1px solid var(--admin-border);background:#fff;padding:0 12px;font-weight:700}.admin-dashboard-content{padding:18px}.admin-dashboard-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.admin-dashboard-header h1{margin:0}.admin-dashboard-header p{margin:6px 0 0;color:var(--admin-subtext)}.admin-badge{border-radius:999px;border:1px solid #f2d87a;background:#fff7d6;color:#815f00;padding:6px 12px;font-weight:700;font-size:.82rem}.admin-metrics-grid{margin-top:16px;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.admin-metric-card{background:var(--admin-surface);border:1px solid var(--admin-border);border-radius:12px;padding:12px}.metric-label{color:var(--admin-subtext);font-size:.86rem}.metric-value{margin-top:4px;font-size:1.4rem;font-weight:800}.metric-trend{margin-top:4px;color:#2c5282;font-size:.84rem}.admin-panel{margin-top:16px;background:var(--admin-surface);border:1px solid var(--admin-border);border-radius:12px}.admin-panel h2{margin:0;padding:12px;border-bottom:1px solid var(--admin-border)}.admin-table-wrap{overflow:auto}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:10px 12px;border-bottom:1px solid #eef3fb;font-size:.92rem}th{color:var(--admin-subtext);font-weight:700}.claims-toolbar{display:grid;grid-template-columns:1fr 180px;gap:10px;padding:12px;border-bottom:1px solid var(--admin-border)}.claims-toolbar input,.claims-toolbar select{min-height:40px;border:1px solid var(--admin-border);border-radius:9px;padding:8px 10px}.selected-row{background:#f4f8ff}.cell-subtext{color:var(--admin-subtext);font-size:.8rem}.status-pill{display:inline-flex;align-items:center;border-radius:999px;padding:2px 8px;font-size:.78rem;font-weight:700}.status-open{background:#dbeafe;color:#1d4ed8}.status-review{background:#e0f2fe;color:#0369a1}.status-awaiting{background:#fef3c7;color:#92400e}.status-approved{background:#dcfce7;color:#166534}.status-rejected{background:#fee2e2;color:#991b1b}.claims-drawer{margin-top:14px;background:var(--admin-surface);border:1px solid var(--admin-border);border-radius:12px}.claims-drawer-header{display:flex;justify-content:space-between;align-items:center;padding:12px;border-bottom:1px solid var(--admin-border)}.claims-drawer-header h2{margin:0}.claims-drawer-header button{min-height:34px;border-radius:8px;border:1px solid var(--admin-border);background:#fff;padding:0 10px}.claims-drawer-body{padding:12px}.claims-drawer-body p{margin:8px 0}.drawer-actions{margin-top:10px;display:flex;flex-wrap:wrap;gap:8px}.drawer-actions button{min-height:36px;border-radius:8px;border:1px solid var(--admin-border);background:#fff;padding:0 10px}.ops-tabs{margin-top:14px;display:flex;gap:8px}.ops-tabs button{min-height:38px;border-radius:999px;border:1px solid var(--admin-border);background:#fff;padding:0 12px;font-weight:700;color:var(--admin-primary)}.ops-tabs button.active{border-color:#87a8d1;background:#e9f1ff}.operations-detail{border-top:1px solid var(--admin-border);padding:12px;background:#fbfdff}.operations-detail h2{margin:0 0 8px}.operations-detail p{margin:6px 0}.table-action{min-height:30px;border-radius:8px;border:1px solid var(--admin-border);background:#fff;padding:0 10px;font-size:.82rem;font-weight:700}.operations-timeline{margin-top:14px;padding:12px}.timeline-item{display:grid;grid-template-columns:14px 1fr;gap:10px;padding:8px 0;border-bottom:1px solid #eef3fb}.timeline-dot{width:10px;height:10px;border-radius:999px;background:var(--admin-primary-light);margin-top:5px}.timeline-title{font-weight:700}.timeline-meta{color:var(--admin-subtext);font-size:.85rem;margin-top:2px}.timeline-item p{margin:6px 0 0;color:#334155}.cms-form{display:grid;gap:10px;padding:12px}.cms-form label{display:grid;gap:6px}.cms-form input,.cms-form select,.cms-form textarea{min-height:40px;border:1px solid var(--admin-border);border-radius:9px;padding:8px 10px}.cms-form textarea{min-height:90px;resize:vertical}.cms-form button{min-height:38px;border-radius:9px;border:none;background:var(--admin-primary);color:#fff;font-weight:700;justify-self:start;padding:0 14px}.admin-warning-banner{margin-top:14px;border:1px solid #fde68a;background:#fffbeb;color:#92400e;border-radius:10px;padding:10px 12px;font-weight:700}.role-detail-panel{padding-bottom:12px}.role-actions-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;padding:12px}.role-actions-grid button{min-height:38px;border-radius:8px;border:1px solid var(--admin-border);background:#fff;padding:0 10px;font-weight:700}.role-actions-grid button:disabled{opacity:.55;cursor:not-allowed}@media(max-width:980px){.admin-shell{grid-template-columns:1fr}.admin-sidebar{display:none}.admin-metrics-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.claims-toolbar,.role-actions-grid,.reporting-toolbar,.export-options-grid,.sla-grid{grid-template-columns:1fr}}.admin-success-banner{margin-top:14px;border:1px solid #dcfce7;background:#f0fdf4;color:#166534;border-radius:10px;padding:10px 12px;font-weight:700}.reporting-toolbar{margin-top:14px;display:grid;grid-template-columns:200px 200px;gap:10px}.reporting-toolbar label{display:grid;gap:6px}.reporting-toolbar select{min-height:40px;border:1px solid var(--admin-border);border-radius:9px;padding:8px 10px}.metric-unit{font-size:.8rem;color:var(--admin-subtext)}.export-options-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;padding:12px}.export-option{text-align:left;border:1px solid var(--admin-border);border-radius:10px;background:#fff;padding:12px;min-height:80px;display:grid;grid-template-rows:auto auto 1fr;gap:6px;font-weight:700}.export-label{font-weight:700}.export-description{font-size:.82rem;color:var(--admin-subtext);font-weight:400}.export-icon{justify-self:end;color:var(--admin-primary);font-size:1.2rem}.sla-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;padding:12px}.sla-card{border:1px solid var(--admin-border);border-radius:10px;padding:12px;background:#fbfdff}.sla-header{display:flex;justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:10px}.sla-header h3{margin:0;font-size:.95rem}.sla-status{border-radius:999px;padding:2px 8px;font-size:.75rem;font-weight:700;white-space:nowrap}.sla-status.on-target{background:#dcfce7;color:#166534}.sla-status.at-risk{background:#fef3c7;color:#92400e}.sla-status.breached{background:#fee2e2;color:#991b1b}.sla-metrics{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:8px}.sla-metric{display:grid;gap:2px}.sla-label{color:var(--admin-subtext);font-size:.8rem;font-weight:400}.sla-value{font-weight:700;color:var(--admin-text)}.sla-bar{background:#eef3fb;border-radius:999px;height:6px;overflow:hidden}.sla-progress{height:100%;background:linear-gradient(90deg,#2952a3,#1b3a6b);border-radius:999px;transition:width .3s ease}